MC Foods, Inc. (MCF) uses an annual 360° performance evaluation for its employees (the 360) to obtain employee ratings. The company uses these ratings to force rank employees into nine performance and potential categories to support promotion, raise and employee development decisions. In this two-part case, students analyze the 360 process and its results for MCF. Part 1 of the case is intended to promote discussion about subjective performance measures and forced ranking systems. Part 2 of the case is intended to promote discussion about diversity, equity and inclusion and bias in subjective performance ratings (in particular) and in organizations more broadly. The case is offered in both Power BI and Tableau and is accompanied by how to videos.
Suitable courses: This case is suitable for a management, AIS, or data analytics course